Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing bill date?

Please can you change my bill payment to the 15th of every month! I have just made payment on the last bills so they should be up to date? so my next bill date will be the 15 June! regards Ben Jones

Warning for anyone travelling abroad with O2 Travel in non-inclusive area

I travel abroad frequently to Dominican Republic which has O2 Travel but isn't in the inclusive area, so there is a £4.99 a day charge triggered. I use a local SIM card, so I only receive calls and texts on O2. I checked and O2's conditions make it c...

Resolved! Can I add my nhs discount after I have done my contract?

My partner has taken a new contract out (for me) and I forgot to do my blue light card discount, am I able to add it on now?

Resolved! Joining o2

Hi I just joined O2 last night and ordered a new phone which is on its way in the coming days, I got my PAC number from vodafone sent to me and entered it last night, when it arrives do I use the Sim that is provided or countinue with the current one...

Resolved! (Yearly contract) After 2 months monthly payment rise?

Hi everyone,I ordered the Yearly contract, Bill started at £6 pm in Feb. (including VAT)From April and this month, May, my bill rises to £6.70.Read through my bill details, I only have a Tariff charge.Does anyone know why? I try to find the answer on...

Resolved! Cancel Disney+ bolt on

Hi I like to request to cancel my Disney+ bolt on. I am coming to an end of my 3 months Can you help me out, I tried to cancel through my account but I was unable to.

Resolved! iPhone 12

I ordered my iPhone 12 and sim , it was supposed to come today, just a sim has come and no phone, my bill has come out already but no phone, when should it come?

Resolved! Outstanding bill

I have had an outstanding bill arrive from last November, no pria knowledge of this debt or that I owed anything, it was the end of my contract in November and I was all paid up so went onto pay as you go with o2, I have tried calling and after being...

Resolved! When will I receive my ACC Beats Flex Earphones?

Hi,I did an order on the 1st May 2022 for my Apple watch series 7 and ACC Beats Flex Earphones,But I'm yet to receive my ACC Beats Flex Earphones or hear anything about them since my order,Does anyone know how long it'll be before they arrive or get ...

Resolved! Pay Monthly Sim Allowance - If used in Europe

HII have a low pay monthly sim only tariff with unlimited calls and 18gig data sim.Question, Can I use these allowances in Norway and Denmark?Thanks

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