Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My sim card has been lost but is being used

I recently got a tablet but I have lost the sim card for it. But I have received a text message saying I have used up all of my texts and £6.50 has been spent on it aswell. How do I cancel this sim card.

Resolved! Change of payment date

Hi I would like to change my payment date from the 11th till the end of the month if possible thanks

Resolved! Airtime

Why am I paying for airtime on my ipad and phone when I not used them for 6 months

Resolved! why am i being billed for the month before i received my sim card?

April 4th - sign up online for a sim only deal to switch from ThreeApril 5th - recieve a message saying I will receive a sim card in the next 1-3 daysApril 6th - receive a bill for the period March 5th to April 6th:£xx.00Device number0754998XXXXDate ...

Resolved! Sim only

Hi, I’m on a SIM only contract and pay £23.34 and wanted to see if I can get this cost down any lower?

Resolved! does my airtime contract end if l pay up my device plan early

Just wondering , if l pay up my device plan early does my airtime contract automatically finish? or do l have to continue to pay the airtime contract until end of the term. thanks

Resolved! Phone

Can’t get connection anywhere when my friends on other networks can I’m paying 60 a month for a phone I can only get connection in certain places

Resolved! Phone cancelation

How do you speak to someone about phone cancelation

Resolved! Free Galaxy Buds Pro with Galaxy S22

Hello today was the last day to order a new Galaxy S22 to get the free Galaxy Buds Pro, but had an email saying my phone is out of stock and there working on getting more. Will I still be able to claim my Buds if my phone arrives in a few weeks??? As...

Upgraded To new phone but its now delayed

Hello hoping someone can help me as I'm so confused right now, O2 called me today and said if I upgrade early to the Galaxy s22 which I have done then the rest of my existing contract will be wavered. The new phone was supposed to be here tomorrow bu...

O2

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