Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cost of a call to an eu number

Good evening. I thought my calls to an eu number where in my tariff but today I called someone and I got a message saying that I am charged for it. Is that right?

Resolved! Fraudulent call?

I have been contacted by 0330 053 2334 stating they will be giving me up to 40% discount on my bill, can you confirm if this is o2 or a fraudulent scam? they sent me a one time code but I was not comfortable with the conversation and ended the call, ...

My bill

I have been cut off from your network for about 2 weeks now you don't call me to tell me this you send me messages that I cannot read due to me being blind as you already know but still send me text messages I will be paying my bill on Thursday 28th

Resolved! Change payment details

Hi, Can someone from O2 advise on how to change payment details - I currently pay my son's account but as he is no longer in full time education, he can pay it himself. Please advise on how this is done.

Resolved! 02 coverage poor

I have an unlimited data and calls etc contract with 02 without a handset. I have had to move areas and get no signal where I live for either calls or data. Will 02 let me leave the contract due to this?

Resolved! How to enter Unblock code

Hii had my phone blocked yesterday as I’d lost it. Have now found it & want to unblock it. Phoned O2 & got the code but, don’t know what to do with it?

Resolved! Proof of ownership

I recently lost my phone and my insurance company want to see proof of ownership which includes the IMEI number. Unfortunately I do not have the original invoice any more. I have called 3 times and also visited my local O2 shop with no luck. I've bee...

Resolved! Swapping numbers between 2 contracts

Hello, I am asking this on behalf of my daughter/ex. My ex has 2 contracts, one for herself and another she pays for our daughter. Her device plan has been paid off, but our daughter's has not. My daughter would like to start her own contract up and ...

Resolved! Payment date.

Hi, how do I change my monthly payment date? It is currently 26th of each month however I do not get paid until last working day so often I struggle to find it for the payment due date. Thanks

Resolved! Hi all. Struggle with payment device

Hi all. I'm in trouble with payment for device because of loosing job. I managed to pay monthly data services but I've not received internet services and I can't make a call to contact O2. Any advice please

O2

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