Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236015 Views
  • 2 replies
  • 2 kudos

Resolved! New phone

I ordered through click and collect upgrade still not had email to go collect phone 2 days later how long do i need to wait

Kit1 by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Resolved! Phone number

Hi all, How the smeg do i find out what my new o2 monthly sim phone number is when its not in the sim pack?

MetHead by Level 1: Joiner
  • 455 Views
  • 2 replies
  • 0 kudos

Resolved! Broken Phone Switching Sim

My phone is broke with water damage and I plan to upgrade, although it says on this website to switch sim I will need to verify via text, obviously this can't be done on my old phone can I just put the sim in my new phone and it will work? Thanks

30160 by Level 1: Joiner
  • 522 Views
  • 1 replies
  • 0 kudos

Resolved! pay off contract

Hi can I pay off my contract online how do I find out how to settle it without calling please

gary237 by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung upgrade

I recently upgraded and offer was if I upgraded to a Samsung phone I would get £250 When do I get this

Pazdd by Level 1: Joiner
  • 848 Views
  • 5 replies
  • 0 kudos

Resolved! Affordability check, Credit Check Money

Good day. I took a new phone and contract with O2 last December 29, 2021.. apart from the upfront payment, they ask me to pay 550£ since they said my credit score is not enough. The O2 people assured me they will return the money after 3 months. It h...

WINCHZ by Level 1: Joiner
  • 582 Views
  • 1 replies
  • 0 kudos

Resolved! I can't chg my address

Good evening all. I can't chg my address wherever the reason is. To my MATES address for Get new Phone Again

Anonymous by Not applicable
  • 521 Views
  • 1 replies
  • 0 kudos

Resolved! additional charges on account

hiI am a virgin media customer and just renewed my VM contract for TV, broadband etcI was informed that O2 and VM are now working together, so part of my new VM contract is an O2 unlimited data, unlimited text and unlimited calls sim card, which I wi...

rajbob by Level 1: Joiner
  • 790 Views
  • 2 replies
  • 0 kudos