Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Phone cut off

Bill been paid but daughter in law phone off

My bill

Hello I was a bit short for money last month up I had bills pack up But I will pay the bill in full on the 22nd Please can you put a note on my account thankyou

Resolved! My bill

I have recently purchased a contract phone,and my first payment is due. But my payday every month is on the 18th of every month unless it falls on a weekend. Can anyone help?

Resolved! Bill

Hi I missed my payment last month and am struggling as have lost my job is there anything I can do

Resolved! Sim swap data not working

Has anyone tried to do a sim swap and although it seems to have worked, the new tariff doesn’t seem to be on the phone? I have tried to call o2 but if they cut me off one more time I am going to lose the plot!

Resolved! I gave O2 my PAC code from Vodafone last night..

I gave an O2 assistant my PAC code in online chat last night, I had an email today that my SIM's been dispatched to possibly come either tomorrow or next week, however the PAC hasn't worked and I have a new mobile number. What gives?

Resolved! iPhone 8plus carrier unlocking

This is a variation on a theme I guess for everyone.In an ongoing role reversal my son has given me his old phone which appears to be sim locked to o2 - he has now gone abroad for 10 days so whilst contactable it’s taking a little time to correspond ...

Resolved! Sim order

Hi i ordered a monthly sim last week and havent had a email with update

Is 5g a bolt on?

I recentley moved to O2, I got a plan and galaxy s21+ and I thought a 5g tariff. I have tried everywher to get a 5g signal but no joy. I phoned customer service and was promised it would be activated (Bolt On). 2 months and still waiting. Is 5g a bol...

Resolved! Pay monthly phone deal questions

If I sign up for 'pay monthly', running for 24 months or 36 months, can I pay up before up before time or not?

O2

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