Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232112 Views
  • 2 replies
  • 2 kudos

Resolved! Bill

My number is xxxxxxxxxxx. On my latest bill it says I bought something for 35.99? I don't know what this is. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Tammie by Level 1: Joiner
  • 410 Views
  • 2 replies
  • 0 kudos

Trying to trsf number from Three to O2

I have filled in the online form to trsf my old number across to O2, but I keep getting a "failed security checks" from BluePrism, an automated, very, very irritating email. I've tried 4 times so far, keep getting exactly the same email. Help!

Anonymous by Not applicable
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  • 8 replies
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Resolved! Billing

So, I joined O2 in January and within a month I get notification of an imminent 7.8% tarriff increase. Might as well go back to equally gouging Vodafone. On top of that, my wife's phone was supposed to have some sort of 'together' discount - I did ex...

PeterMM by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! Xbox series s

So I already have a contract through 02 I'm looking into getting a xbox series s but is that only for customers that do not have a contract?

Lisa8 by Level 1: Joiner
  • 609 Views
  • 1 replies
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Resolved! Unable to complete verification

Hello, I have been locked out of an account because I've been unable to complete verification, i have been told my network supplier ( o2 in my case ) is blocking them. I tried in the past to talk to support without much luck, they told me that it was...

Resolved! Roaming Thailand

Hi There.... hope someone can help pleaseMy wife is off to Thailand soon and need to set up her mobile for roaming which I believe is £4.99/ day.Couple of questions on this please :How do you switch it on ?Is it billing @ £4.99 each day regardless of...

sythai by Level 1: Joiner
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  • 3 replies
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Resolved! How to add discount

I have pay monthly account with you and my husband just signed up for a 12 month simply, How can we get discount ?

Resolved! Need to top up my accont

Hi I'm currently in hospital in Bormio Italy, I need to top up my data allowance, how do I do this?

Resolved! First bill before receiving the SIM card

Hello,I would like to understand why I have received my first invoice even before receiving the SIM card as I become a customer yesterday yet they are charging me the full monthly amount. ThanksAlicia

Resolved! Device plan and wanting to change provider

Hi, I'm an 02 customer and still paying my device plan and airtime. I've been offered a good deal with EE on a sim only, I'm wondering If I can change provider but still pay my device plan with 02 off? Thanks.