Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I've recently come to O2 from Giffgaff and ported my number across. However I noticed that when I call my contacts, my number comes up as private. I'm on a OnePlus 5. I contacted Live chat with O2 and tried the suggestions below which didn't work:res...
Hello, I was not sure where to post this so sorry if it is in the wrong section but for a while now the O2 4G internet is getting slower at my work to the point of it being super slow/unusable, it was not always this way so can someone please inform ...
I have just paid my bill however my lines have not been reconnected what do I do
Hi, Can you please check notes in my account clearly , I got an email from you guys on 26/06/21 regarding that tariff is getting changed please contact O2 to end up your contract with no termination fee like this , I called O2 and I informed to end u...
Hi, I recently upgraded my contract but selected the wrong duration as I wanted a 18 month contract but when I selected my phone the contract changed to 36 months and I did not realise. please can you cancel my order as soon as possible?
Can I pay data on pay monthly
I have changed from PAYG to PAYM. At the same time I changed phones from a Samsung 7 to an older Samsung phone. I was given a new number with the PAYM contract but opted to keep my old number, going through the steps on the O2 website to do so. The c...
I want to cancel my contact with you guys
Hi I’ve just upgraded and offered extra was Disney plus for 6months free. I activated it last week and all worked fine now it’s not on my account and has logged me out saying I need to resubscribe. can you look into why this has been removed from my ...
I was able to upgrade to Xperia 1 in 2019 with an offer that O2 let me upgrade for free when I had money left on my contract to pay. The new Xperia 1 iii is out, and I'm wondering if the same or similar offer will be made available again to allow me ...
