Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My bill is overdue and I need my services put back on straight away I’ve had this problem with o2.

I’ve had this problem so many times with you that I’m actually thinking of leaving o2 I’ve been with you for about 15 yrs and don’t really want to change now the problem is that every time you cut me off I lose contact with my customers on here as I ...

Resolved! Notice of Enforcement

I have just received 3 x Notice of Enforcement Letters.2 for Devices 1 for Airtime.What shall I do next?Once I get this sorted I want to go on Pay As You Go.Any help will be much appreciated

Resolved! O2 Travel USA - Network

Hello, I have a USA holiday coming up and I am planning to utilize O2 travel bolt-on thereby using mobile data for Google maps etc. I want to know:Which network does O2 piggyback on? Verizon or At&t or T-mobile?Will I get 4g coverage?Is there a limit...

Resolved! Phone contract

I don’t know if I’ve been Accepted or not. It send some legal documents to my email and I had to agree to some things . And it says “thanks for your order it has been successfully payed” and then gave me the new phone number for my device. Does this ...

Resolved! Activate 6 months Disney+

Keep getting an error page when tryoing to activate Disney+ after an upgrade. I had Disney+ before which cancelled as soon as I got the new laptop. Now I cannot activate it again, cannot find the online chat and cannot call 202 as it just keeps going...

Resolved! Transfer number

I've filled out a form online to keep my number from my pay as you go number to a contract number My pay as you go number is xxxxxxxxx My contract number is this xxxxxxxxx I didn't this Saturday 29th of January and I still havnt transfered over yet j...

Resolved! Using a phone SIM in a tablet

Hi there, I have ordered myself an Ipad Pro 12.9 with cellular from work. I want to use the cellular by using an o2 contract My question is, would I be able to use my phone SIM in the iPad at times I might need it. (I carry a SIM tool and would proba...

Resolved! Phone too big

can anybody help?i have a pay monthly iPhone 12 Pro Max and I am finding it too large for my hand.. I am getting pains in my wrists and hand so I’m trying to get hold of someone that works at o2 to see if I can change the phone to something smaller ?...

Resolved! Sim Only

Tried finding the answer to this but can’t so thought I’d try here, basically I’ve just got a sim only contract if I ever decide to get a phone with o2 will I have to credit check again or do they not credit check on upgrades, is there a minimum term...

Resolved! Volt benefits same household

Hi there , I read that soon volt benefits will be available to all members of a household even if the virgin media broadband is not in your name . I ask this as my name is on both my 02 and virgin Media account but my wife has a o2 account that’s in ...

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