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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Changing payment date

I have looked online at how to change my billing and payment date for my contract but so far have been unable to get any answers. I tried the online chat but nobody replies for days does anyone know how?! There is no option to?

Resolved! Question regarding manual payment

Hello everyone, I want to make a manual payment to O2 and I'm asked what company or service I want to pay between O2(UK) LTD OR o2 mobile. Which one should I choose

Resolved! Monthly payments

Is it possible for me to pay off my monthly payments for my AirPod 3rd generations, As I will be moving abroad permanently at the end of the year. Ollie

Ollie04 by • Level 1: Joiner
  • 676 Views
  • 1 replies
  • 0 kudos

Reporting to CRAs

Hi, To my understanding, pay monthly sim only are reported to CRAs by O2. Has this changed to only reporting of adverse information? (ie missed payments)I've had a contract for a few months now and my account has not been reported to TU/EQ/EX. Thanks

inge4444 by • Level 1: Joiner
  • 1634 Views
  • 6 replies
  • 0 kudos

Resolved! Billing incorrect

Hi, I have been charged £5 additional charges for last month for travelling to Greece but I got a txt from you saying that Greece was free for data. Please remove this charge

Resolved! Nothing Phone 1 - Out of Stock

I've placed an order to upgrade my aunts phone for her today, she chose what she wanted and sat with me while I ordered it for her. This one stood out for her because it lights up on the back and she's into all things bling lol. Me being me, I was tr...

Oxygen87 by • Level 13: Prompter
  • 1451 Views
  • 1 replies
  • 0 kudos

Resolved! Cellular and 4g turned off

i complained 2 days ago about having weak to no signal and now my cellular and 4g have been turned off by o2 is there anything i can do?

Shaun592 by • Level 1: Joiner
  • 1069 Views
  • 2 replies
  • 0 kudos

Resolved! Fraud - ordering new phones on my account

HI all, I wondered if anyone else has fallen for this scam? In June I was contacted by a call centre and informed that I was going to be given a discounted airtime rate. I was dubious but they gave me my information including my DoB and monthly payme...

Resolved! Payment

Good day, yesterday I had to pay my bill but I didn't have enough funds, I would like to pay it now

Nikola2 by • Level 1: Joiner
  • 586 Views
  • 1 replies
  • 0 kudos

Getting a handset

I want to know how many bills I have to pay before I can get a handset I was told 3 when I joined

Tash65 by • Level 1: Joiner
  • 737 Views
  • 2 replies
  • 0 kudos
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