This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 348319 Views
  • 2 replies
  • 2 kudos

Insurance claim delays

Lost my phone last Thursday. Looked around and put in a claim on Friday. Today, Tuesday, received an email saying it has been passed to insurance investigation team and the will contact me within 3 working days. Anyone know what is happening and why?...

Swadez by • Level 1: Joiner
  • 822 Views
  • 1 replies
  • 0 kudos

Network Coverage

O2 are constantly working on masts in my area the past two/three months with constant network issues. The whole area over the past two/three months has suffered poor coverage causing alot of issues for all affected. What can be done about this?

Gabhan by • Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! new mobile phone contract

I have recently purchased a mobile phone contract from 02 and I gave them my pac number from my previous supplier they are send out a sim that has a different phone number to the one I previously had how do I get the original phone number

Resolved! Monthly payments

U r taking money out of my account and what is this actually for as none of us seem to be with yourselves

SE1 by • Level 1: Joiner
  • 699 Views
  • 3 replies
  • 0 kudos

Resolved! Data usage

I have been on a 5GB data package since joining O2 and on checking my usage for the last 2 years I saw I have regularly used less than 3GB each month so i decided to downgrade to a 3GB package. In my first month on the new deal I have used up all my ...

Nick61 by • Level 1: Joiner
  • 883 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel contract

I would like to cancel my sim only contract I have been in this for less than 14 days so would like it cancelled straight away I still haven't received my sim either so stop my contract now please

Upgraded phone and number not working

Hi I upgraded my phone (both were with O2) on Saturday and since then have had no service - I was initially told that it could take 24 hours for the new phone to work and then also popped into the O2 shop, Bentalls Centre, Kingston upon Thames, on Mo...

Resolved! Number hasn't ported over

Hi,I recently signed up for a pay monthly O2 sim card moving over from Three. I entered my PAC code when I applied late last week, but having put the new Sim into my phone, the number hasn't ported over. Do I need to do anything? Currently appear to ...

Dan33 by • Level 1: Joiner
  • 666 Views
  • 1 replies
  • 0 kudos

Resolved! 02 Scamming..

I ordered a New S22, Top package. £49 a month.On my order it says ill get a £300 Gift card. No * or ** on my order. I read though the Information and it correct. So i got the Gift card today and they gave me £50 and i feel scammed.

Top Kudoed Authors
View All
Top