Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! bill additional 40 pounds?

hi, my tariff is £32.79, why do you want to charge me £86.36? what does it mean adjustments £40? for what?please let me know , I am totally not happy to pay this. already I just considering leaving o2.regardsAnita Szefer

Resolved! Did I pass the Credit Check?

Hello all, I appreciate this maybe a bit premature as I did only order this morning but I wondered if any of you knew of a way to find out if I passed the credit check on my pay monthly contract. A little impatient just because my current phone is ne...

Resolved! Change name to mine on contract

Hello,I've been trying to figure this out and search for answers, but they are either outdated, or not relevant to my case.4 years ago, my partner had to take out a contract at O2, because for some unknown reason I didn't pass the credit checks. I ha...

how do i get my deposit back??

I paid £100 deposit on my phone and they said i could get it back in a cheque....HOWW?? Thanks.

Resolved! Is O2 roaming valid in turkey?

I’m going to Turkey, will my monthly data and minutes work there?

Call back from Outbound Team

Hi... I’m out of contract and due an upgrade, I requested my PAK as was thinking about moving to Virgin. I got a call from the outbound team and offered me a deal. He said he would call back the next day to give me time to think about it.I missed the...

Resolved! Phone quiry

Hi, I've had a new phone after sending my last 2 Xperia phones back. Although this seems to be a better phone I still can't get any signal above 2-3g network. Also is it normal for your phone to get really hot whe. A hotspot is connected. I never had...

Resolved! O2 Monthly Skm - no update since purchase

Yesterday morning (26/04/22) I ordered a monthly sim with O2, in preparation for my Voxi plan ending, and it’s a better offer than what I have with them anyway. When I placed the order a page came up says my order was under review and that it may tak...

Resolved! NHS Open 25% Airtime Discount

I currently have the o2 open 25% airtime discount registered to my phone number, however I’m planning on upgrading my phone tomorrow and so will have a new airtime deal. Will I need to follow the process again after purchasing my new phone and add th...

Resolved! Cancellation

So i cancelled my contract within the 14 day cooling off period, but I need to wait 30 days before its cancelled, will i need to play anything or will the contract just end?

O2

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