Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Activate

Need my SIM card activated

Resolved! Help

I have upgraded to iPhone 12 and I still have no signal or 4g

Resolved! Bill

My charges for my bill are so high! I haven’t bought anything to have these charges. My 10 year I have a feeling has done this behind my back as he has done this previously with xbox

Resolved! Upgrade

Hi, I recently went to upgrade my phone bu then decided not to keep it and contacteed o2 to arrange a return and cancel my new plan. I have returned the phone and o2 have acknowledged that they have recieved it. I didn't recieve a refund, I had an on...

Resolved! Not able to get PAC - Please help me

Can somebody from O2 please get in touch to see if they can help me? I recently (1st June) bought an o2 SIM and moved my daughters number to O2 - she then realised she did not have any reception where she did her daily trips (college, etc) so we need...

Resolved! Calls going to voicemail

I was waiting for important call this morning , but was going straight to my voicemail and I tried with other pone to try , and it was going through voicemail GIF Gaf ?? And the calls aren’t blocked.anyone knows how to reset the o2 network? So maybe ...

Resolved! Network poor reception (signal and speed)

I have been invited to switch from Virgin Mobile to O2 as part of my Virgin package.I have noticed that my signal is often switching to 3G in areas where in the past I have had no problems.This is frustrating as things like online payments, Apple Pay...

Resolved! Change my email address

I want to change my email address because I can’t sign into my account O2 , my phone number is , my name is David , my correct email address [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! No signal/service tried everything

No service since yesterday where I live. Only when I’m away half a mile from here I get service around 2 bars. I’ve tried everything, network reset turned phone on & off. I moved to o2 because I was having the same issue with my previous provider. Bu...

Resolved! how to leave these guys

I have moved to another provider but no idea how to cancel this account as they never help via support

O2

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