Data use spike

[RayV]

Hi everyone. Got an Message from o2 today saying I'd used 80% of my data followed by another message saying u had used all my data, 40mins later. I was on WIFI all this time and wasn't using data, anyone had anything similar? I never use all my data and now I have none until 17th July! Lol 😆 

[Cleoriff · Accepted solution]

@RayV 

We have no access to your account so you need to contact O2.

Give them a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.