Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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Pay monthly

I’m very confused as my data won’t work and I can’t make any calls but when I go on my 02 it says all of my bills are up to date. Please help.

Hannah25 by Level 1: Joiner
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  • 1 replies
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Resolved! Bill

I have an overdue bill that i am trying to pay, i have tried numerous times but it keeps declining payment, anyone have any idea how i can sort this?

Resolved! Phone cut off

Bill been paid but daughter in law phone off

Me37 by Level 1: Joiner
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My bill

Hello I was a bit short for money last month up I had bills pack up But I will pay the bill in full on the 22nd Please can you put a note on my account thankyou

Anonymous by Not applicable
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Resolved! My bill

I have recently purchased a contract phone,and my first payment is due. But my payday every month is on the 18th of every month unless it falls on a weekend. Can anyone help?

Jay131 by Level 1: Joiner
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Resolved! Bill

Hi I missed my payment last month and am struggling as have lost my job is there anything I can do

Resolved! Sim swap data not working

Has anyone tried to do a sim swap and although it seems to have worked, the new tariff doesn’t seem to be on the phone? I have tried to call o2 but if they cut me off one more time I am going to lose the plot!

Fed_up by Level 1: Joiner
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Resolved! I gave O2 my PAC code from Vodafone last night..

I gave an O2 assistant my PAC code in online chat last night, I had an email today that my SIM's been dispatched to possibly come either tomorrow or next week, however the PAC hasn't worked and I have a new mobile number. What gives?