Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229632 Views
  • 2 replies
  • 2 kudos

Resolved! Sim cards

My son has lost his sim card can i get a duplicate one with the same number?

Sharon11 by Level 1: Joiner
  • 506 Views
  • 3 replies
  • 0 kudos

Resolved! New phone and sim card

Hi I have a new phone and sim card. I have not long set my phone up but for some reason the sim card is not able to make phone calls

Bethan by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Resolved! Conference call

Hi there im new to 02 and i am on pay monthly tarriff but my conference calls not working how do i activate . Please can you help

EASY-NAS by Level 1: Joiner
  • 3791 Views
  • 1 replies
  • 0 kudos

Resolved! About my contract

Hi Iv not heard back from anyone and I was just wondering if I have been accepted for my contract I put in for it yesterday I got an email saying we’ve received your order your all set Thanks for your order - it's now full steam ahead for us. Keep an...

HF2022 by Level 1: Joiner
  • 588 Views
  • 3 replies
  • 0 kudos

Resolved! Brand new pay monthly Samsung Z flip 3

Hi all I just need a little advice if anyone can help please. I’m not new to o2 but I have just started a new contract 2 days ago and got my deal through affordable mobile site which has pretty good reviews.I decided to go for the Samsung Z flip 3 af...

Rocker99 by Level 1: Joiner
  • 701 Views
  • 5 replies
  • 0 kudos

Resolved! Over paid

O2 has taken the wrong amount out of my bank this month for my airtime , it should be £21.80 and you have taken £34.65 .Please could someone get back to me ?

Resolved! How long does it take for your contract to be delivered

I got a contract phone ordered it yesterday it’s now been shipped does anyone know how long it takes to get delivered if someone nice can help me that would be great thanks also I cannot find my other messages so cannot post it to them

HF2022 by Level 1: Joiner
  • 2253 Views
  • 2 replies
  • 1 kudos

Resolved! Did not receive Apple Music code

I took out an iPhone pay monthly plan on **Personal info**22. I have the priority app on my phone. So far I have not received any text about redeeming the Apple Music offer. The o2 app says all advisors are busy. Can anyone offer any advice?