Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi, I just received my new sim in the post. I received all the paperwork via email which included my new number. However, this new number is written NOWHERE on the packaging? Is this standard? The whole reason I wanted to know the number in advance ...
About a week ago I received a SIM card from O2, I thought it was another promotion and simply threw it in the bin as I don't need another service. Today I check my account and see that I have been charged £10 by O2. It has taken me half a day to work...
I went to Croatia, which is long and thin and shares a border with Bosnia and Herzegovina. I got a text saying that croatian roaming was taken out of my UK usage, and another saying that roaming in Bosnia and Herzegovina was going to be very expensiv...
Hi i want to end my plan
I am in the process of transferring sim from Virgin to O2 and have just received my new sim card. I have sent Puc code to bring my number but it is not showing on my account. I dare not put the sim in my phone until the number is correct?
Hi, o2 is telling me that my bill is overdue and they stopped my phone calls. But I’ve paid for my bill! I said on my bank statement it’s been paid.
Last month I was planning a trip to Lisbon so I checked in store regarding charges when in Europe. "No problem, you can your phone just like being at home". As a low data user (1GB) allowance I decided to add a bolt on of an extra 2 GB. Arriving in L...
I’m paying for my Samsung galaxy book but it includes a monthly tariff that I wish that was not included as I have never used the SIM card that the laptop came with but I’m still paying monthly for the plan and I would like to cancel the tariff but s...
Please can I check if anyone has had same issue as me- O2 contract was setup incorrectly so was advised SIM needed to be cancelled and new contract created- done on day 1 over phone and backup confirmation on chat. Told to cancel direct debit - bill ...
Not enough space to get o2 app on contract tablet let alone anything else. Been paying fosomthing I can't use for over a year.
