Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Waiting for iPad 3 days Dhl keep saying couldn’t deliver am I being charged all the time I haven’t

Used the device

Resolved! Pay monthly

Hi I've tried to change my sim from pay as you go to monthly, the old sim is still active 24hrs later why

Resolved! Sync 1 & 2 identical

Hey guys,was hoping you could help me. On my bill I have my airtime and then Sync 1 and Sync 2 for the exact same amount.I know it’s my Apple Watch, I just don’t understand why I would have 2 charges of the same? Going back on my bills have been payi...

Resolved! Not any update on my order

Order number: ms-319116550The worst network, I am with EE wanted a tablet so ordered one with monthly plan from O2. I received the confirmation emails and another email to say my tablet is on its way to me. 2 days later I received another email stati...

Resolved! 4G isn't working

My 4G isn't working, and when I try to make a call I get a notification saying 'not registered on network', can you please investigate thanks

Resolved! Spend Cap yet still charged

Hello 02 I have a spend cap of £10 which I added before traveling. Yet I have still been charged a staggering £164. No response from customer service! Any advice on how to resolve this before I cancel my direct debit!

Resolved! Data usage not updating on myO2?

My remaining data has been stuck at 19.7 GB (out of 20) for several days. I am pretty certain I have used considerably more data than this. How often should this update?

Resolved! tarrif

can someone just talk to me

Resolved! VAT Bill

I want my bill to show VAT

Resolved! customer complaint

Can someone talk to me please

O2

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