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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250631 Views
  • 2 replies
  • 2 kudos

Direct debit

Hi I’ve just checked my direct debit and it hasn’t been set up 

Rachel34 by • Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hii need to download a bill with my address on. How do I do this? 

Resolved! Data roaming not working

Hi all, I have been in Portugal last few days and my data stopped working yesterday. I got signal but no internet. many ideas how to fix it. thanks

Resolved! New phone

Hello there I was trying to purchase a pay monthly phone and every time I go to check out it says there is an error

Maryjane by • Level 1: Joiner
  • 488 Views
  • 1 replies
  • 0 kudos

Tariff

How can I remove all the extra roll over things that have appeared on my bill and go back to mu standard tariff

Resolved! Upgrade contract to sim-only and change phone

My O2 contract ends this month and I would like to get a new phone with dedicated dual sim and micro sd slots (that might be a different topic). I can see upgrade to sim only option in my upgrade page. Questions:does this mean choosing the sim-only u...

Davidwwww by • Level 1: Joiner
  • 3110 Views
  • 5 replies
  • 0 kudos

Resolved! Bill

Pay my bill still can't use phone 

Resolved! Contact!!!

Hi I have been trying to contact 02 for a while now to no avail and now to make matters better you have cut my access off to the app, mere moments after I sent a query about my disappointment. I am trying to sort my bill out, but I have no idea how y...

Caitlin2 by • Level 1: Joiner
  • 743 Views
  • 1 replies
  • 0 kudos

Resolved! Can't pay my bill

I cancelled my Pay Monthly contract and lost access to the network before my final bill was sent. I now cannot pay it, cannot log into the app anymore and support lines are busy. Can anyone advise?

NinaC86 by • Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos
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