Roaming

[Sw9]

I am going to bulgaria. I have a sim only deal, unlimited calls texts, 30g data.  Do I have to sign up to anything or change anything in settings to use my phone as I do in uk. Do I have to turn on o2 travel?

[Cleoriff · Accepted solution]

Hi @Sw9 

You don't need O2 travel for Bulgaria. Just make sure you have Roaming turned on in your settings. You can use your allowances as you would at home. You are restricted to 25GB of data though

Guide: Roaming MegaGuide 

https://www.o2.co.uk/help/pay-monthly/roaming-in-europe 

[Deska]

A friend of mine recently went to Greece but his "free roaming" did not work until he called O2 and "activated" it. Is this a typical issue and you need to notify O2 about your travel with Europe free zone, or this was just a glitch with his phone?

[jonsie]

If you have O2 Travel as a bolt on in My O2 you should be ok

Just to be sure, it may be as well to call customer service to check there are no roaming bars on your account

give them a call on 202 or 0344 809 0202

or use the social media links below and they should be able to assist you with this