This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 230285 Views
  • 2 replies
  • 2 kudos

Resolved! Disney Plus

How do I cancel my Disney Plus 

Unnster85 by • Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Resolved! Final Bill

I left O2 on Tuesday 22nd February after transferring my number elsewhere. I received an email from O2 on 8/3/22 stating my final bill was ready and that I do not owe anything - however I believe I must be due a refund as a direct debit payment was t...

MrsTanyaB by • Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos

Resolved! Transferring number

Hi there, I am trying to transfer my old virgin mobile number but it’s not accepting my new sim serial number.

Resolved! Galaxy buds claim

Help!!!, I just done an upgrade for my 2nd contract phone for the wife and was meant to claim for the free buds but I have stupidly deleted the emails with all the receipts and order numbers on them and can't retrieve them, how do I go about claiming...

MG-lover by • Level 1: Joiner
  • 711 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel

Hi people I would like to know if I could cancel my airtime plan on o2 refresh but keep my device plan I have less then 12 months left

Mfox8787 by • Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Resolved! Discount

I just got an upgrade how do I add my discount that I receive through work to my bills?

Kerry13 by • Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Can't receive Verification SMS

Hi all, I am unable to receive a verification SMS. I have tried my Sim on a different phone with the same issue. I have no Spend Cap on my Account. Normal SMS seems to work fine. Calling 02 on 202 is very unhelpful. This impacts so many things like B...

Porting issue

I'm a new customer, transferring from Three mobile. Have put in all my porting details to keep my old number but port is stuck due to a "technical issue". I've had five phone calls with O2 customer service. No one seems to have a clue what is going o...

at29 by • Level 1: Joiner
  • 969 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel contract

How do I cancel my new contract within 14 days?

Jen07 by • Level 1: Joiner
  • 599 Views
  • 3 replies
  • 0 kudos
Top Kudoed Authors
View All
Top