Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I need my invoice number on a recent upgrade

Hello please can you tell me how I can get my invoice number and IMEI number for my new phone

I cant call to another country

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Resolved! Bundle charge

Hil have a 5 pounds bundle monthly. This month I was charged 10 pounds. Would you please tell me why. Thanks

Resolved! Phoning from UK to a UK mobile whilst in Spain

Hi All, I'm on an O2 pay monthly unlimited minutes contract.My partner is working in Spain for 1 week, and has a UK Tesco mobile. My question is, if I phone them, is this part of my unlimited minutes, or will it attract additional charges?We usually ...

Resolved! fraud

had a text from 447306665464 and I know my bill isn't due I've attached it

Resolved! Contract

Hello, my Apple Watch is synced to my O2 account and it is on contract. Does anyone know if I can pay the contract off if I’ve got the money? Thank you!