Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Coming Back to O2

Just after a bit of advice. I'm currently with the "Red branded" company, and after my partner going to O2, and my company having dealings with O2 (and the better prices) I've decided I will be coming back to O2 after a number of years. Now the compa...

Resolved! How do I change my billing date? Thanks.

Hi. I want to change my billing date. How do I go about doing this? Thanks.

Resolved! Upgrade

Hi do you have the google pixel 5

Resolved! Removing extras

I can't find a way of discontinuation of Disney option how do I get rid of this unused extra

O2 doesn’t know their debits from their credits.

I rang O2 a week or so ago about an issue which was resolved however then got told that there is a credit of £60.67 on my account and if I would like that to be refunded which I accepted. This morning I did online banking and discovered that O2 TOOK ...

Resolved! Further credit check. What?

Ordered an iphone 13 mini and received the legal documents with the "full steam ahead" bla bla bla emails. I had payed for next day delivery, 24 hours later nothing. Called customer service at 11am the next day and was told I was being credit checked...

Resolved! Payment

Hi I know my bill is over due but would there be any chance you could put it back on at all for my work, I’m going to be paying the full amount on the 14th October Kind regards, Nicole

Resolved! Change payment date

Can I change payment date for my bill ?

Resolved! Dublin

I’m travelling to Dublin tomorrow for work, will my contract just carry on as normal or will I be charged for using data and calls over there?

Resolved! Mark

Haw do I cancel my contact

O2

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