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Jocko
Level 1: Joiner
since ‎17-02-2022
‎11-05-2023

User Statistics

  • 7 Posts
  • 0 Solutions
  • 3 Kudos Given
  • 2 Kudos Received

User Activity

O2 SIM - No connection

11-05-2023
Hi.As of this morning (I think - perhaps yesterday) my O2 SIM shows as no connection. I've had it for over a year and had no issues until now.What I've tried:I've checked the service status site and it reports no problems in the area.I've have tried ...

Unexpected termination charge for SIM cancellation due to price increase

26-03-2023
Hello. As per title, I have a Virgin Media VOLT/Ultimate package which includes an O2 sim. In response to the recent price increase announcement and confirmation I am free to leave, I cancelled via the Virgin Media Whatsapp group, but was told I need...

Missing audible credits?

26-10-2022
Hi.Due to a new contract with virgin/O2, I was offered and took up a years free Audible membership. This started on 26/2/22. I have not used any credits since it started. My expectation assuming my sums are correct is that I should currently have 9 c...

11.7% contract price increase - above RPI so am I free to cancel?

13-07-2022
I have an O2 pay monthly sim provided as part of a Virgin Media package.I have just noticed the price increased from £25/mth to £27.92/mth in April.This equates to an 11.7% increase.My understanding is that any increase beyond RPI allows me to exit a...
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