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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 22058 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 211491 Views
  • 2 replies
  • 2 kudos

Forced to stay with 02 because of an iwatch.

my mobile contract is coming to an end. I have a few options. With other carries for better rates. But I am being forced to get a new mobile phone contract at an inflated rate due to having an I watch with 02 meaning paying an additional £262.80 over...

Tooco85 by • Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos

Resolved! Returns

Hi,I received a new handset on Friday 1st October & I called O2 the day after to request a return as I had changed my mind. I received the return packaging on the following Thursday 7th & sent it via the Post Office on the Saturday 9th. The package i...

Mike82 by • Level 1: Joiner
  • 718 Views
  • 2 replies
  • 0 kudos

Resolved! Accessing Myo2

Hello, on Thursday just gone I pre ordered the Pixel 6 pro and downloaded the Myo2 app to get access to Myo2 but when I log in it shows no information regarding my device or tarrif. I am wanting to claim my Disney offer but cannot seem to access it. ...

Poaw by • Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to collect from collection point.

Can anyone advise me what will happen, I’m having a nightmare. So I’m disabled and have a sign on my door informing any deliveries to be patient. DPD came to deliver my upgrade and didn’t wait for me to get to the door. I contacted them straight away...

Manfa by • Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! Using phone in Turkey

l am finding it a bit tricky to get the info I need on line, how to I get a roaming package for a holiday in Turkey.I would prefer to have the use of phone without worrying about charges.Looking for the easiest way to purchase this.ThanksDave

Resolved! Tariff

Hi there my contract is now complete and I would like to go sim only. What's the best deal I can get please with similar or more data

Resolved! Pay monthly problem

I tried to get a monthly contract for airpod generation 3 and at the end it popped up with this: When you join O2, a credit scoring system is used to check your application. Your score must reach a certain level before we can process your order. This...

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