Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

no data

please help, i am unable to even open a web page, its been the same on 4g now for 6 weeks my wife and daughter are on the same network and can be sitting next to me with no issues, i have a 13 pro max

Can’t hear Receiver

Hipeople that call me I can’t hear them so I have to call them back I have a uk number working in Republic of Ireland….

Resolved! Id issue for click and collect

My phone in is my madian name and my id is in my married name if i take my wedding certificate in store can i still collect my new phone?

Resolved! Network

Hi I have just arrived in Cyprus and I have no Network my Roaming is on but I cannot make phone calls or browse the Internet etc

Resolved! Ex wife

Hi my ex wife’s phone, iPad and watch are all linked and under my phone contract? How do I get these removed at all?

Resolved! Want to cancel sim only contract

I want to cancel my sim only contract from 12th sept 2022

Resolved! Upgrading

When upgrading, will my discount be transferred across to my new plan?

Resolved! new phone

Hi Room i ordered iPhone 13 pro on Monday and its still not even in process how long does it take until you get your phone when i was with sky mobile it took just 1 day.

Resolved! Bill

I want to change my sim to a pay as you go sim, I do not use the phone. How can I do this?

Resolved! Cancelled plan

SoTook out a plan online for £26 a month, unlimited data in August. Decided within the 14 days that the plan was no longer suitable, so went ahead with cancelling. Initially there was complications since I had asked for the plan to be cancelled whils...

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