Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Ordered a new device.

Hello,I've just ordered a new device from o2 and they will be delivering it to me but I recently moved home and didn't change my address but after the order was took, I changed my billing address to my new address. Does that mean my device will get d...

Resolved! Payment

Why the ****** can I never log in to pay my bill? O2 is a bag of ******

My bilo

Really

Click and Collect delayed

Hi! Had anyone experienced a delayed click and collect? I was suppose to collect my phone on Tuesday (2nd August) and I haven’t received an email or text saying it arrives in store. I upgraded last Friday (after so many tempts on trying to upgrade on...

Resolved! Parantal control mobile data not working no browsing

All day mobile data not working no browsing no internet connection am struggling all day

Resolved! 0345 numbers from abroad

If you call 0345 numbers from abroad, Spain in my case, are they included in my monthly minutes allowance, i.e. there is no additional cost.Thanks,

Resolved! Can I leave O2 ? And still use my I watch ?

If I want to leave o2 and move to another network provider because I get a better deal how long notice do I have to give and willmy I Watch work with another phone and stillpay monthly for it with o2 ? Thanks

Resolved! Buy device outright

Hi. I am due for an upgrade, when I’m looking at the options, it doesn’t give you an option to buy the device outright, rather just a maximum upfront cost. I would like to pay for the device outright and just have the airtime monthly cost, would I ne...

Resolved! Changing from PAYGO to contract

Hi im currently on pay as you go with o2 but want to keep my number. After I receive the new pay monthly sim in the post how long should It take to switch over my old number? Also does the new contract date begin when you order the sim or when you re...

Resolved! Phone call I received earlier

This afternoon I received a phone call from the number 02084467789 claiming to be o2. The call was regarding my phone contract and they were saying that my contract was to be reduced by 50%. I was sent a security warning text and then a text saying b...

O2

Forum Posts