Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Galaxy watch 5 upgrade

Hi, I currently have a galaxy watch 4 on an o2 contract and would like to upgrade to the galaxy watch 5. I can see the galaxy watch 5 is available to pre order for a new contract, but 8 have no option to upgrade. Does anybody know if it is/will be po...

Resolved! Cafeyn subscription

Any body no how to cancel this cannot find any help number just discovered this is tagged onto my bill

Resolved! PORT

've had my phone since December, can I port a number into my account now?

Resolved! Apple Watch

My contract is up for renew on my phone on the 22nd of September 2022 if I get an Apple Watch on an unlimited tariff with my upgrade be cancelled and I’ll be stuck with the same phone for the next 3 years ? Or will it be a separate contract

Resolved! Cancel upgrade

How do I cancel an upgrade

Resolved! Been forced over by Virgin Media and want to cancel.

Hello, I have been mis-sold o2 by Virgin Media. They told me that I would get the benefits of the EE and o2 networks together and then went ahead and signed me up for a Sim which should be arriving in a day or so. They also said I will get roll-over ...

Resolved! My contract

How i can pay out my contract befor november?

Unable to cancel contract

I have just spent the last 3 hours of my life attempting in vain to cancel my O2 contract. I have called the customer service number over and over and after finally getting through to a human being and letting them know i wanted to cancel my contract...

Resolved! Data use

Good morning I topped up my data yesterday 100MG for £3.50 and it was used up in 3 mins. I did the same thing 3 minutes later and again it was used up. I only had 1 app running. Please can you look into why this happened and refunding me. Linda

Resolved! Disagree with my bill

Hi there, Im not happy with my bill and I need someone to resolve this! Im abroad and can’t call I have no choice only chat here!my bill is 82£ I’m abroad and I haven’t use my phone Im your client for more than 10 years..never had a phone or anything...

O2

Forum Posts