Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 240771 Views
  • 2 replies
  • 2 kudos

Disappointing 4G data speeds

Hi, After 12 years with Vodafone, I've moved over to O2 on what I thought was a good deal, sim only 150gb, roaming inc USA for £20. Must say some of the internet speeds are an issue. I'm a regular user of Chester Zoo, my Samsung S10 often displays 4G...

Resolved! Getting sick of o2

Day 4 of my new upgrade with no service no solution and limited help from the voice “team” paying premium rate for devices and tariffs for sub standard customer services. Returning in the next 24 hours and cancelling my two lines. There’s better else...

Hi

Hi there

Zar by Level 1: Joiner
  • 384 Views
  • 2 replies
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Resolved! Chromebook offer

So I've just added a samsung s21 fe 5g to my account and it comes with a free cromebook but I haven't got a clue how to claim it I've clicked on link but it says link not found helppppppp

Resolved! Loan appearing twice on credit report

I'm in the process of buying a house (so checking my credit report occasionally) and I have noticed that my device plan loan appears twice on my credit report - making it appear that I have borrowed 2x as much. One input covers my loan payment from 2...

BethW93 by Level 1: Joiner
  • 934 Views
  • 3 replies
  • 0 kudos

Resolved! Spend cap

How do know what’s you’ve used of your spend cap? 

RS7 by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! Extra Gift

Hi, I have just moved to a new O2 Pay Monthly Sim over from Virgin Media & it says i can get Apple Music for 3 mnths then £9:99 mnth How long have i got before i got to take it please? Only my current subscription only ends on the 17/11/22 & If i tak...

Truesaint by Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

o2/Virgin Media

As you have now just anonced the merger with Virgin Media will we get the option to leave o2 free of charge - personally want nothing to do with that shower of **** and would like to take my business elsewhere. When I signed my contract it was with O...

SeanR69 by Level 1: Joiner
  • 2112 Views
  • 13 replies
  • 0 kudos