Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Loan appearing twice on credit report

I'm in the process of buying a house (so checking my credit report occasionally) and I have noticed that my device plan loan appears twice on my credit report - making it appear that I have borrowed 2x as much. One input covers my loan payment from 2...

Resolved! Spend cap

How do know what’s you’ve used of your spend cap?

Resolved! Extra Gift

Hi, I have just moved to a new O2 Pay Monthly Sim over from Virgin Media & it says i can get Apple Music for 3 mnths then £9:99 mnth How long have i got before i got to take it please? Only my current subscription only ends on the 17/11/22 & If i tak...

o2/Virgin Media

As you have now just anonced the merger with Virgin Media will we get the option to leave o2 free of charge - personally want nothing to do with that shower of **** and would like to take my business elsewhere. When I signed my contract it was with O...

Resolved! How do i get in touch with o2. the contact us thing is sending me round in circlrs. Need talk to

Help please. I am topping up my daughters phone by £10 and its running out after 2 days. I need to contact o2 but tge contact us thing is just sending me round in circles. I dont want the chat bot i want a persin. Please help

Resolved! I’m travelling to the US, what is the best roaming deal?

I’m due to travel to the US and looking for the best roaming deal.

Resolved! cancel tariff

How do I cancel the monthly tariff for my ipad?I have now paid it off but have never used it and want to try and sell it.Also, am I entitled to a refund as I have paid the bill each month but never used the minutes or MB on this device? Thanks

Resolved! Bill

I can't afford to pay my bill until the 9th September please don't cut me off has I need my phone due to health issues

Resolved! turn off voice mail

i have to travel abroad urgently and forgot to turnoff my voice messages. im in pakistan so any calls from UK going to voice message and i suspect all will be chargeable if anyone leave a voice message. i have tried 1760 but its not working. can anyo...

Resolved! Using my mobile in egypt

Hi, can anybody tell me which travel bolt on I need to use my phone in egypt?

O2

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