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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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Resolved! Bill

I’ve paid my bill and my phone isn’t on yet how long it take 

Claire31 by • Level 1: Joiner
  • 408 Views
  • 1 replies
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Resolved! Billing Reference on Bank Statements

Hi, Do the direct debit transactions on your bank statement detail what device/plan you are paying for? I.e if I buy an Apple Watch, will the direct debit payment reference say "Apple Watch" or something similar, or is it impossible to tell what the ...

Resolved! Claim my offer.

Hello I purchased the Samsung Fold 4 a couple of weeks ago. As part of the offer it said I get to claim the below: 3 Claim a Samsung Galaxy Watch4 LTE on us £0.00 2 Claim a Samsung Note Pack worth £89.99 £0.00 4 Guaranteed £250 when you buy the Samsu...

Resolved! Order

My order hasn't arrived 

Twinkle1 by • Level 1: Joiner
  • 391 Views
  • 1 replies
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Porting to O2, how long ?

I sent my PAC to O2 on Friday, but my Virgin SIM has not yet disconnected. I am getting landline calls to O2 sim (on ported number) but mobile calls and texts still go to Virgin SIM. Will this Virgin SIM auto disconnect as I'm having to keep swapping...

RedStev by • Level 1: Joiner
  • 928 Views
  • 5 replies
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Overcharged for O2 Travel Bolt-on

Has anyone else been overcharged for their data whilst travelling with the O2 Travel Bolt-on applied?Just got home and have received a shocking additional £185+ bill! Shocked as it clearly states in the Bolt-on documentation that “a monthly £51.50 sp...

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