Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I've tried both visa and Mastercard and neither are being accepted in the app on online. Is there bank details i can use to pay?
Hi, Never thought I would, but I got scammed with the fraudulent call re heavily discounted new phone deal, and I'm living to regret the error.I realised it was as scam as soon as I ended the call, and so I called O2 immediately. I have called them f...
my current tariff plan of £15 a month ends today. I changed my tariff plan to £20 pound a month and was charged £16.25 and that my tariff plan has changed. But nothing has changed and my new tariff plan hasn’t started, any help? Why is it so hard to ...
Hi, Please advise when can I expect my order to be ready to collect in store. I have bought Samsung tablet on 1st February and it was meant to be ready to collect next day, but I am still waiting for confirmation email that it is ready to collect. Or...
My Visa card is not working, is any method I can settle my payment?
Hi Guys,I have joined O2 network from another network.I am using an esim .It’s been more than 48 hours and still not getting network.My number is updated in My O2 portal and also showing in esim detail on IPhone.Customer care team also confirmed that...
i enter my account i see everthing but then when i go to see my bill another page opens it puts my user name and password but it says this wrong how can i solve this
Does anyone else have the same issue as this only happened after I tried to change my tarriff
My number seems to be disconnected
I order the sim on 27/1 and provide all the necessary information to port in my old number. I understand it takes time to process so I wait for the port in til 31/1, which is the end date of my goodie bag of my previous service provide - giffgaff. Tr...
