Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Will my contract get renewed automatically?

Hi all, Due to family reasons, I had to leave the UK and will be away for couple of months. My contract is soon coming to an end and wanted to know whether if my contract gets renewed automatically? I wish to not renew my contract until I come back. ...

Voice mail

I have a couple of voice mails but can't ring it just says call ended straight away ? This also happens when ringing 202 or the 1750 ( or similar number )

Resolved! Sim delivery

Hello, I received an email on Saturday 19 November confirming that my new SIM card is on its way (First-class post) but haven't received it yet. Could you confirm it has been dispatched as my current contract is coming to an end this week? Many thank...

Resolved! Non payment of Direct debit

Hi all, I've unfortunately got my dates mixed up with my o2 direct debit and was wondering what happens if there's not enough money is in my bank account? Do I need to make a manual payment or do o2 try and take the payment a few days later. Thanks f...

Resolved! data

hello can I donate my unused data back to O2 to people that may need it?

Resolved! Data not working after paying bill

Data not working after paying bill, when I try to contact support they close the session

Resolved! iphone 12 phone never turned up + charged for iphone 14 that I don't have

I had a long string of phone calls from O2 saying I was eligible for an iphone 12, including 6 emails.They had all my details - address, bank account, and even texted my security codes from O2 so seemed legit. Hello David,We'll process your order as ...

Resolved! Buy new device without SIM

Hi. 1 month ago i bought 2 device from O2 with SIM as pay monthly and if i wanna buy new ones without SIM, is it possible??

Resolved! setting up a Direct Debit on myaccount

How do I set up a Direct Debit on my account?

Deposit Refund???

Hey, all ! first time poster here apologies in advance for the long winded gripe, just looking for a few insights from the community on a matter regarding a deposit refund ive been anxiously awaiting. I had paid the first three monthly bills successf...

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