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automatic email notification

Paul_B1
Level 1: Joiner
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Most months I get an email with the same coding error in it, being a helpful sort of person I've tried to report it.... but got nowhere, so here's another go..... I've copied the content of the email see if you can spot the error.....

 

Hello PAUL,

You've used 80% of your inclusive data allowance this month.

Your inclusive allowance will renew on $RESET_DATE.

Remember you can save your data by using O2 Wifi http://www.o2.co.uk/wifi.

Thanks
O2

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MI5
Level 94: Supreme
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@Martin-O2 @Marjo @EmilieT

Some feedback for O2....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 75: Digital Don
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Hi @Paul_B1! No e-mail here, just the useful SMS below, cunningly avoiding any reference to my billing date.

 

Good to share, I hope it can be rectified now @MI5 has tagged the community admis.

 

If you want to let someone who does usually take note know, use Twitter and send the text or a gif of your e-mail to the Social Media team, @O2.ok_hand

 

Screenshot_20180530-202726__01.jpg

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Marjo
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Hi @Paul_B1 thanks for letting us know about this - will pass this on and I might also drop you a PM (private message here on the forum) in case we need additional details! thumbsup

 

Cheers for the tag @MI5

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Marjo
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Hi @Paul_B1 FYI I have just dropped you a PM here on the forum for some additional information. Please do check when you get a moment? slight_smile Cheers!

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