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account number 1043194863

Anonymous
Not applicable

on ‎23-07-2020 09:52 - last edited on ‎23-07-2020 10:27 by

on ‎23-07-2020 09:52 - last edited on ‎23-07-2020 10:27 by

i took a new mobile phone out with you  [personal details removed] in april, and sent the phone back and confirmed 14 day cancellation.  after several phopne calls i was assured this was cancelled your end, so can someone please tell me why you have shown 3 missed payments on my experian report sending my score into poor?  i am a loyal 02 customer and have been for years, so can you please explain????

 

rgs sarah [personal details removed]

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madasaf1sh
Level 78: King of Kings
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on ‎23-07-2020 09:54

on ‎23-07-2020 09:54

@Anonymous

Please remove any persinal data such as account numbers and phone number as this is a public forum

No one on here has access to your account, so you will need to contact customer services on 0344 809 0202
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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