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Your card number does not match the card type selected.

Anonymous
Not applicable

Tried to top up online but it keeps telling me Your card number does not match the card type selected.Rang customer support and he tells me he is unable to help me but I can top up by phone. Well thanks but I top up 3 mobiles from my account for the family.

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Anonymous
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I get this with my Visa debit card. I found that choosing Visa instead of Visa debit works slight_smile

View solution in original post

Message 4 of 6
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Anonymous
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There is a limit on how many top ups you can purchase on any one card. I think it's 3 top ups a month. So it could be bringing up a fraud warning giving you the error. Phone 4444, and run through the options and try topping up that way slight_smile
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Anonymous
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This should explain a little more: http://www.o2.co.uk/webtopup/helpwithtoppingup
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Anonymous
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I get this with my Visa debit card. I found that choosing Visa instead of Visa debit works slight_smile
Message 4 of 6
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Anonymous
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Thanks it worked.
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Toby
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Glad to hear you're sorted TjExcalibur (great username by the way)

Don't forget to press the 'Accept as Solution' button on the post that helped the most.

Great job Mr-Freckles slight_smile
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