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Wrong address showing as delivery address

SC7639
Level 1: Joiner
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‎10-02-2022 15:54

‎10-02-2022 15:54

1F8285A0-526F-4573-8F3E-8418B818A992.png

 

I’ve just ordered an upgrade and they deliver address chosen was my new address but the address on the order status section of my o2 is showing my old address. I’ve rung  o2 super and they say on their end it says my new  address but I’m still worried. Has anyone else experienced this?

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MI5
Level 94: Supreme
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‎10-02-2022 17:21

‎10-02-2022 17:21

@SC7639 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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SC7639
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In response to MI5
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‎11-02-2022 10:17

‎11-02-2022 10:17

I already rang them and they said it was the correct address on their end. Just wanted to know if anyone else had experienced this?

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