Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18680 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 186892 Views
  • 2 replies
  • 2 kudos

Resolved! 2

800

Liam1989 by Level 1: Joiner
  • 236 Views
  • 2 replies
  • 0 kudos

Resolved! My order

Haw I can to change my order

Vasile by Level 1: Joiner
  • 182 Views
  • 1 replies
  • 0 kudos

Resolved! Europe Zone

recently received a text saying: O2: We've noticed your usage has been mostly in our Europe Zone lately. Just so you know our roaming service is intended for short breaks only. If your usage continues like it is, we'll have to add extra charges to yo...

Wi-Fi connection

Hi my phone has stopped connecting to my home wifi.says failed to connect.everything else kindle kids phones etc are connecting so it's not the router & Wi-Fi works away from the house.more often than not in getting the e sign or h with arrows.I can'...

Kerryw by Level 1: Joiner
  • 357 Views
  • 3 replies
  • 0 kudos

Cancellation

I purchased a sim only deal today. I would like to cancel this is possible please.

Harryp5 by Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos

Resolved! o2 chat

Hello How can I talk online O2 CHAT to a customer service advisor? Thanks

zr50 by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Disney plus problem

I mistakenly added Disney plus to my account. I thought I was just linking my account to Disney plus that I had already signed up for. Now it’s charged me on my bill as well as my credit card I had all ready paid for. I called o2 they said I can remo...

Jamiejacko by Level 1: Joiner
  • 11741 Views
  • 10 replies
  • 0 kudos

Resolved! Search the%20communityhow%20lon

I haven't had my refund put back on my account . Dealt with via chatline on 15 February and confirmed O2 owed me £6.00. Does O2 always take this long?

Wedger by Level 1: Joiner
  • 288 Views
  • 3 replies
  • 0 kudos