Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Can someone explain how to get the free Travel Inclusive Zone extra? This page says this: However when you go through the process of buying a SIM-only contract, the only ones which let you actually select the Travel Inclusive Zone as your free extra ...
Hi, Seems a lot of people are having issues with Click & Collect. I ordered a new contract and phone 5 days ago, store says it hasn’t arrived, help said they cannot track the order. I’ve seen people say wait until the email saying it’s been dispatche...
Hello, I’m just wondering if it’s possible to extend my next phone bill charges that are coming out on the 16th in a few days just until the 26th please. I’m struggling to come up with the funds due to Christmas. I’ve never missed a payment but due t...
How long does it take for a new 5G SIM card to be activated to get a signal on a new O2 phone
I am an account holder on pay monthly, could I add a second line for my son on my existing account ? Or would I have to do a complete new credit check and application ?
Hello! I was ordered online from O2 an iPhone and Pay monthly Sim card at the beginning of January. I made Upfront cost of 800 pounds. I have received a 2years contract and a document regarding credit information. On the 5th January you send me an em...
Hi recently got a new Samsung S21 Ultra with a cashback offer - any idea how I claim the cashback?
Hi I see my contract finishes on the 1st February and I would like to end my pay monthly charges for 02 and keep the same number for pay as you go. Please can you tell me how I need to do this? Nasim Butt
Can I please change the direct debit date on my account to the 3rd of each month please? This is due to being paid on the last working day and guaranteed funds.
I have wasted over 3 hrs on the phone, being very polite, each time i have been hung up on when they couldn't answer my questions.O2 have changed my contract, won't answer my questions, increased the charges 3 fold, cut the phone off & not claiming m...
