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Will friends & family discount carry over if I change from sim only?

Daveofedinburgh
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Hi guys, as per the title Im currently on a sim only plan, and receive the O2 friends and family discount on this. I bought my own unlocked handset years ago, and have been using the O2 sim on a sim only plan (and receiving the F&F discount) since.

 

I now want to upgrade to a Note 9 from O2, and am wondering if my F&F discount will carry over? I understand the discount only applies to the 'Airtime plan' part of the contract here- I just want to know if the F&F discount carries over automatically?

 

If it doesnt then Ill likely just buy myself a new, unlocked handset again!

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MI5
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Unfortunately not.
It will have to be applied for again by the employee friend or family member.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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@Daveofedinburgh

 

If it's an upgrade I think it will carry over.

https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

Maybe someone will clarify for definite though?

Veritas Numquam Perit

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MI5
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Unfortunately not.
It will have to be applied for again by the employee friend or family member.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Oh well thats a bummer. slight_frown

Sorry about that @Daveofedinburgh...

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Daveofedinburgh
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Yeah, I would agree that unfortunately it doesnt seem to carry over;

 

O2.JPG

 

The friend who got this no longer works there either. 😞

 

Gutted

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Cleoriff
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@Daveofedinburgh wrote:

 

Yeah, I would agree that unfortunately it doesnt seem to carry over;

 

O2.JPG

 

The friend who got this no longer works there either. 😞

 

Gutted


Yes I should have checked T's and C's... I made a presumption that because it was an upgrade it would carry over. Oh well ...as they say, every day is a school day wink

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MI5
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Shop assistants qualify so you could always try and talk one into giving you one of their codes if they have any spare wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Daveofedinburgh
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No worries @Cleoriff ! 🙂

 

Any other tips for me to get discounts as a seasoned veteran of this forum?! 😉

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Daveofedinburgh
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@MI5

 

@Cleoriff

 

Thanks to you guys for your help!

 

This is the deal I was looking at incidentally, the F&F discount would have halfed the airtime portion of the plan, meaning Id have payed about £41 per month (if Ive understood correctly!)...

 

O21.JPG

 

O22.JPG

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MI5
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It's 50% of the airtime before vat so would have taken off approx £12.00
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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