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WiFi calling not working after swapping to esim

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BuggsUK
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on ‎20-09-2019 11:18

on ‎20-09-2019 11:18

I’ve just swapped my SIM card over to esim on my iPhone XS and can not use WiFi calling. 

 

Just get get a message to contact O2 but when I check the website it’s enabled. 

 

 

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BuggsUK
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on ‎21-09-2019 09:58

on ‎21-09-2019 09:58

24 hours. Still not working.
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MI5
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on ‎21-09-2019 10:02

on ‎21-09-2019 10:02

Unfortunately you’ll have to call customer service again mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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BuggsUK
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on ‎21-09-2019 11:42

on ‎21-09-2019 11:42

Spoke to CS. They said the swap has finished but it was still provisioning.
Finally started working after 26 hours.
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Cleoriff
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on ‎21-09-2019 12:08

on ‎21-09-2019 12:08

@BuggsUK wrote:
Spoke to CS. They said the swap has finished but it was still provisioning.
Finally started working after 26 hours.

Good news @BuggsUK ...

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎21-09-2019 12:10

on ‎21-09-2019 12:10

Splendid news
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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