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WiFi calling not working after swapping to esim

BuggsUK
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I’ve just swapped my SIM card over to esim on my iPhone XS and can not use WiFi calling. 

 

Just get get a message to contact O2 but when I check the website it’s enabled. 

 

 

Message 1 of 15
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BuggsUK
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24 hours. Still not working.
Message 11 of 15
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MI5
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Unfortunately you’ll have to call customer service again mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 15
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BuggsUK
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Spoke to CS. They said the swap has finished but it was still provisioning.
Finally started working after 26 hours.
Message 13 of 15
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Cleoriff
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@BuggsUK wrote:
Spoke to CS. They said the swap has finished but it was still provisioning.
Finally started working after 26 hours.

Good news @BuggsUK ...

Veritas Numquam Perit

Girl in a jacket
Message 14 of 15
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MI5
Level 94: Supreme
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Splendid news
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 15
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