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Why is my bill double last month?

RipOffs
Level 1: Joiner
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Why on earth are you going to charge me twice my normal rate of my bill? Are you taking the *bleep* or what?

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jonsie
Level 94: Supreme
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Hi

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message

See links below

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jonsie
Level 94: Supreme
  • 95620 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Hi

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message

See links below

Message 2 of 2
350 Views