Why cant I pay via internet?

[Anonymous]

Yet again I have tried to pay my mobile phone bill via internet and yeat again am unable too!

The first month it went through ok, but the last twice I have had to pay it over the phone.

I put in all the correct information, click make payment and ....NOTHING!  Click the button that says if nothing happens in 10 seconds click on Submit, do this and guess what? NOTHING!

When i try and contact an advisor, because I am not that quick on computer tech, they think I am not replying when I am struggling to get my computer to work.

I will say that I was happy recieving paper bills until they said they were charging £1.50 per bill.

Anyway that's my rant over.  Does anyone else have this problem?

[MI5]

You gotta go with the network that gives you the best signal where you live and work - No point in anything else.

[jonsie]

Shame you took out a new contract. You can now pay off the handset through My O2 ...getting it to work though is another matter altogether!

[Anonymous]

yes you can via S/O  all you neeed is o2 banks info an online banking with any banks acct coz ive done it anyway

[MI5]

You can't pay by SO because the amount may vary month to month. You need to do it by DD.

[Anonymous]

Yes ya can pay by S/O coz I've done it's any way coz I've set a S/O up for £60 a month but my contract is £52.50 a month but I like to be in Credit

[MI5]

Good grief!

[jonsie]

But why would you want to do that when a direct debit will take the exact amount each month?

[viridis]

But don't you have refresh so therefore by paying one so you are only paying one of the 2 monthly contracts?