Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Posts: 115,344
Topics: 571
Solutions: 15,760
Registered: ‎04-04-2012

Re: Why cant I pay via internet?

You gotta go with the network that gives you the best signal where you live and work - No point in anything else.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,779
Topics: 577
Solutions: 4,196
Registered: ‎04-01-2009

Re: Why cant I pay via internet?

Shame you took out a new contract. You can now pay off the handset through My O2 ...getting it to work though is another matter altogether!

Level 3: Thinker
Posts: 100
Registered: ‎03-01-2013

Re: Why cant I pay via internet?

yes you can via S/O  all you neeed is o2 banks info an online banking with any banks acct coz ive done it anyway

Posts: 115,344
Topics: 571
Solutions: 15,760
Registered: ‎04-04-2012

Re: Why cant I pay via internet?

You can't pay by SO because the amount may vary month to month. You need to do it by DD.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 3: Thinker
Posts: 100
Registered: ‎03-01-2013

Re: Why cant I pay via internet?

Yes ya can pay by S/O coz I've done it's any way coz I've set a S/O up for £60 a month but my contract is £52.50 a month but I like to be in Credit
Posts: 115,344
Topics: 571
Solutions: 15,760
Registered: ‎04-04-2012

Re: Why cant I pay via internet?

Good grief!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,779
Topics: 577
Solutions: 4,196
Registered: ‎04-01-2009

Re: Why cant I pay via internet?

But why would you want to do that when a direct debit will take the exact amount each month?

Highlighted
Posts: 13,406
Topics: 83
Registered: ‎14-01-2014

Re: Why cant I pay via internet?

But don't you have refresh so therefore by paying one so you are only paying one of the 2 monthly contracts?