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Where is my free Disney plus offer

Rkp009
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Hi, I signed up to a new sim only contract which has 6 months of free Disney plus? How do I get it? My o2 shows Disney plus is not free?
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Cleoriff
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Hi @Rkp009 

If you are eligible it will be added in My O2 under Extras. https://www.o2.co.uk/extras/disney-plus 

However some systems are on a go slow so keep rebooting your phone.

Veritas Numquam Perit

Girl in a jacket
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O2Sean
O2 Support
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hi @Rkp009 ,

 

Log into MyO2 App, your extras -select Disney+ and follow instructions from there.

signature
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MI5
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It may take a few days to update.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Rkp009
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Why there are three different answers?
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Rkp009
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My o2 show Disney plus but not free one. It shows standard £5.99
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wippa9
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I'm getting exactly the same - cant get a response from O2 at present - 2 hour wait time on phone
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