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Where has all my internet data gone?

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Anonymous
Not applicable

on ‎26-10-2013 10:08

on ‎26-10-2013 10:08

My pay monthly charge was renewed last week, and I have been only using my 3G sometimes when I am out, as I use wifi at home.

 

I woke up this morning to find that all my data had been used up! I haven't downloaded anything big, and always use my 3G sparingly. I had my phone off in the night.

 

I also reiceived the "you are nearing your data limit" and "you've used up all your data" messages at the same time when I turned my phone on this morning! I wasn't even using my phone during the night!

 

Can someone please tell me what has happened here?

 

Is there a way I can view what I've used all my data on?

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MI5
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on ‎27-09-2014 14:42

on ‎27-09-2014 14:42

All o2 systems update at midnight and it is the time the days data usage is all added up and added to your bill.
Sorry to have blown your conspiracy theory.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎27-09-2014 14:53

on ‎27-09-2014 14:53

We all love a conspiracy and why let the facts get in the way....

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎27-09-2014 14:56

on ‎27-09-2014 14:56

Not as exciting then though 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎27-09-2014 14:59

on ‎27-09-2014 14:59

Indeed!

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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