Solved: Where do i send the phone

Anonymous · ‎04-01-2018

Hi, i'm expecting dpd tomorrow to pick up my iPhone for repair as i damaged it. Im not sure which address should i put on the package with my phone. Where do i send it, help

MI5 · ‎04-01-2018

DPD will have an envelope for you to put the phone into which will be addressed to the correct place.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous · ‎04-01-2018

Is it going to repair via o2 or Apple?

Anovo details here

1 Vulcan House Vulcan Rd North, Norwich, NR6 6AQ

MI5 · ‎04-01-2018

DPD will have an envelope for you to put the phone into which will be addressed to the correct place.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-01-2018

Via o2, dpd courier

MI5 · ‎04-01-2018

See my post above ^^^

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-01-2018

Worth asking if anyone knows there...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Gavlar86 · ‎03-02-2019

I am meant to have had an email off DPD with a label I can add to my envelope, but I've not received the email.

Can someone state the address that the phone needs to go to if it's being processed/claimed through O2?

I don't have time to wait on the phone again...!

MI5 · ‎03-02-2019

@Gavlar86 If dpd are collecting, they will have the envelope to put the phone in. You don't need to address it yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Gavlar86 · ‎03-02-2019

I was meant to be receiving an email from DPD with local locations where I could leave my package for collection. In this email there was to be a label I could print off for the package - I've not received the email so I don't have the label with the address!

Which address does the package get sent to so I can just write my own label.

MI5 · ‎03-02-2019

What is the reason for return?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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