on 01-02-2019 03:04
You should be aware that O2 don't have a live stock ordering system. So though the phone you purchased may have been shown as in stock, it could well be out of stock.
Your best bet is to ring Customer Service http://www.o2.co.uk/contactus, between 8-8:30am is the best time to ring to avoid a long time on hold, and check the current status of your order.
Good luck and welcome to the forum.
on 04-02-2019 10:35
Good morning @Welshjonny, and welcome to the forum I was wondering if you found out more about your order since you last posted?
On a side note, which exciting new device did you go for?
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