28-12-2012 23:33
I've bought a Samsung Galaxy Ace 2 and was emailed a reference number at the time of purchase, but I can't see where I'm supposed to type it in to check the order status. There doesn't seem to be anywhere on the website to do it. Can someone point me in the right direction?
Solved! Go to Solution.
29-12-2012 13:55
28-12-2012 23:42
Look at the top of this page for MyO2 and sign in with your O2 email address and password.
28-12-2012 23:52
28-12-2012 23:52
There is nothing there to show my order status. There are four sections: Pay Monthly, Pay & Go, Home Broadband and O2 Wallet. There is no 'Order history' page.
When I clicked the 'Go to your account' under the Pay & Go section it asked me to click a link to send a verification code to my present mobile, which I've done. It said my details were updated successfully and that's it. I see nothing about my order anywhere.
28-12-2012 23:58
28-12-2012 23:58
I would give them a ring in the morning to see what's happened to your order and why it's not showing in MyO2.
29-12-2012 00:05
29-12-2012 01:25 - edited 29-12-2012 01:27
29-12-2012 01:25 - edited 29-12-2012 01:27
@Liquid wrote:
Click on the PAYG title in that section should take you to a different page.
Bottom right hand section is the orders area.
Some links are really screwy as of the latest "update"
Yay, I found it! But when I click on 'View orders & delivery details' I get this:
Bad Request
Your browser sent a request that this server could not understand.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
29-12-2012 13:55
29-12-2012 22:55
And don't expect your phone yet....I placed order on the 17th dec and its now the 29th and still no phone. O2said won't be posting anymore phones til after the 3rd jan
29-12-2012 23:42
29-12-2012 23:42
I'm guessing your phone was out of stock when you ordered it.