When is your phone cut off.?..

[Anonymous]

I can't pay my bill this week due tomorrow how long have I got until 02 put restrictions on? They let me pay late once and cuz I was a day later than agreed they said they wouldn't do it again. I am able to pay next week 😔😔

[Anonymous]

Thanks I should only be a week I just wondered if they would restrict my phone by then

[perksie · Accepted solution]

I would assume they will, only O2 can answer that really, I hope you make it in time.

[Anonymous]

Thanks

[perksie]

Let us know how you get on. 

[viridis]

General rule of thumb
1 week late and you can't call out but can receive calls.
2 weeks late and you can't receive calls either and a default notice is put on file and notice of disconnection is sent.
2 weeks after that, you're fully disconnected and either trump up rest of contract or pay balance and reconnection fee.

[Cleoriff]

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@viridis wrote:
General rule of thumb
1 week late and you can't call out but can receive calls.
2 weeks late and you can't receive calls either and a default notice is put on file and notice of disconnection is sent.
2 weeks after that, you're fully disconnected and either trump up rest of contract or pay balance and reconnection fee.

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Though if you have been late before, they may not be so accommodating. Either way you can only ring them and admit you have a problem...

[viridis]

Absolutely agree.

[Anonymous]

You would imagine that if the OP is only going to be a few days late then they should be OK with a late payment, irrespective of having been late once in the past once. After all without customers there is no O2 so coming down on them like a ton of bricks serves no ones best interest.