When and how to cancel my O2 Pay Monthly Contract

[Anonymous]

I am wondering when and how to cancel my O2 contract.

How do I give my thirty day notice to cancel my contract, and then how do I actually cancel my contract?

Also, how do I find out the end-date of my contract?

Thanks to anyone who can answer these questions.

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[MI5 · Accepted solution]

Check in "MY O2" for your end data. To give notice just call 202 from your phone and tell CS you want to cancel...

Community Manager edit: You can also use the in app messaging option. More info here Guide: How-to guide for My O2 

[jonsie]

You can find out the end date of your contract in My O2 or by calling customer service. Just give 30 days notice over the phone.

If you want to keep your number and take it to another network, ask for your PAC code which you give to your new network. Using the PAC code will end your contract and O2 will send you a final bill.

If you just want to transfer your number to O2 P&G customer service will arrange that for you.

If you do nothing, your contract carries on a rolling 30 day contract until you give notice.