Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

My O2 App update

The app has just been updated : What's in this version:Thanks to your feedback we’ve given the app a complete overhaul; A shiny new design, access to multiple mobile accounts, loads faster and more responsive, increased capacity to handle lots more c...

Resolved! Ideas please - o2 coverage has disappeared and o2 can't help...

Help please! I live in an area where coverage has always been ok but not perfect - signal can suddenly go down but has til now always come right back - and has been fine for the last 9 years. Two days ago it went completely. No calls, no text, no ser...

Resolved! Sony xperia reports 'NO SIM CARD/NO SERVICE. Sim Card is in place

If phone ststes no sim card/no service, what can i do please. Sim card is in place

Resolved! Best tarrif on Pay & Go

Hi, Which tarrif would be best for pay & go? I am searching something like 300 mins, 300 text and unlimited data.

Resolved! Tariff Increase

I'm just curious as to how O2 can increase a tariff rate in the middle of a contract term. My understanding of contracts is if i sign up to a tariff i expect to pay the agreed rate per month NOT what O2 think they should charge me each month. As I am...

Resolved! is it better to go contract or pay as you go

re above and also how do you switch the blackberry curve off

Resolved! Moved Abroad - Want to Keep Old Number - Been told this is not possible

I spoke with an advisor today after being transfered 7 times, and 1.5 hours of my life gone. Does anyone understand the below?? I truly cannot believe a sim card has to be in the uk to transfer a number if it is not connected to a device. Or my Physi...

Resolved! Thinking im leaving 02 - advice sought

Hi people, After long hard deliberation I think im leaving 02. I have 2 contracts with them, but the new phones I want are much better deals with orange, cheaper contract/more minutes and data etc. So I have 2 more payments left on my 2 contracts, 21...

Resolved! Lowering my tariff..

Hi bit of help please.I got laid off from work and currently have a contract that still has a year to run at £37 a month.Can i call O2 and ask them to lower my bill ? like take away unlimited texts or lower my call limit? Thanks.

Resolved! Can I pay bill early, or will I be charged twice?

Hi all, sorry if this is a silly question. My bill is due on the 2nd of every month, and automatic payment is taken on the 16th. If I were to manually pay my bill (either through my 02, or by phone) on.. say the 3rd of every month would I still be ch...

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