Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Extremely slow internet

Hello all I recently changed my provider to o2 pay and go and received a new sim card which I put in my phone but the internet is so slow its unusable. I have checked my area and I should receive good 2G coverage which should allow me to at least bro...

Resolved! no signal for 4 days

I live in Calverton, NG14 and been with O2 for over 2 years - in fact upgraded contract to new phone a couple of weeks ago. Liost signal 4 days ago, wife complained via Live Chat, I have now been on Chat this evening with the following resultWelcome ...

Resolved! Pay & Go Tariff at home more expensive than O2 Travel from Europe!

I am a low usage mobile Pay & Go user. Only use calls & text - no data, between £5-7 per month on ORIGINAL tariff (basically Simplicity). Recently I went to Italy on holiday and received a text saying I was on now the O2 Travel tariff. It was cheaper...

Resolved! using contract phone abroad

hi everyone im wondering if i can use my phone abroad as im on contract????

Resolved! Problems with some connections

Hi Guys, my name is Rob and this is the first post I've made in the community so hope you will be able to help. The problem is that with some numbers called from either my contacts on my iphone 4S or using the keypad, the phone won't connect. I usual...

Resolved! Why is it so hard to cancel a contract with O2

Why is it so hard to cancel a contract with O2 why is you chat service so bad why don't your agent just answer he question asked why do they just keep telling me I'm due an upgrade. Not happy poor service poor company. Be more like a dog and be loyal...

Resolved! Upgrade Issues for Iphone 5

Has anyone else had upgrade issues when trying to upgrade to Iphone 5? I have spoke with re-contracts a number of times and they always tell me something different.a) Cannot match O2 deals offered by online only ie e2saveb) The offer they give me is ...

Resolved! Data charges from USA

Im currently in the USA. Before I went I asked live help and had confirmation that wifi was free. Packet data has been turned off, as is mobile roaming. am using the internet via my brothers wifi. i thought there would be no charge for this. just had...

Resolved! 1st bill payment only 2 weeks after i begun the contract?

i have just started an O2 contract (2 days ago) and have already received a bill for the month - which is due on the 16th august. I don't understand what i am being billed for, surely it should be at the end of the month? also i have gone over my tar...

Resolved! tariff changes

i have unlimited calls but rarely use over 500/600 minutes a month and am struggling to afford my monthly payments.how/when can i alter my tariff to less minutes for a cheaper price?many thanksjake gosling

O2

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