Solved: What should I do after my contract has expired?

Anonymous · ‎05-06-2013

Hello, I have I pay monthly contract for 1 year, and the contract renewal date is 3rd June 2013. Now, I don't want to sign a new contract for minimum 1 year, I want to sign a new pay monthly contract for 1 month, because I will leave the UK soon, What should I do now?

jonsie · ‎05-06-2013

Your present contract will just carry on as a 30 day contract if you do nothing at all on the 3rd june, or just change to a simplicity 30 day tariff which suits your needs best.

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MI5 · ‎05-06-2013

You need to call cs on 202 and switch to a 1 month simplicity tariff or pay as you go.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎05-06-2013

Your present contract will just carry on as a 30 day contract if you do nothing at all on the 3rd june, or just change to a simplicity 30 day tariff which suits your needs best.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎05-06-2013

Thank you for help. So, I can just keep the contract, call 202 to leave O2 when I leave UK, is that right?

perksie · ‎05-06-2013

Leave when you like with 30 days notice.

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MI5 · ‎05-06-2013

It will be cheaper for you to switch tariff as currently you may be paying for a phone as part of your tariff?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎06-06-2013

I would switch to payg so then with the stress of the move your not also stressing if the contract and direct debit has cancelled successfully.

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