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Weak signal

Anonymous
Not applicable

on ‎20-10-2016 12:17

on ‎20-10-2016 12:17

What are the options if I cannot use voice calls inside or outside my home.

I have told o2 who say no fault.

Other carriers are much stronger.
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Anonymous
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on ‎20-10-2016 12:19

on ‎20-10-2016 12:19

I've tried 2g and 3g. Seems better however that seems to last a few days.
Is best option to port over to EE for example ?.
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MI5
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on ‎20-10-2016 12:48

on ‎20-10-2016 12:48

If you are on a contract you can try tugo?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎20-10-2016 13:36

on ‎20-10-2016 13:36

What does it say here for your postcode : Service Status

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable

on ‎20-10-2016 16:51

on ‎20-10-2016 16:51

Thanks for replies
I find tugo very buggy, I'm looking for a better Wi-Fi calling app.
My postcode says all is good here, o2 keep saying no problems.
EE seems a strong signal so I'm considering moving 3 mobiles across.
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adamtemp64
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on ‎20-10-2016 17:49

on ‎20-10-2016 17:49

If out out of contract I would just move to the provider that gives you signal where you need it.

 

Just get a payg sim to test before jumping .

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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on ‎20-10-2016 19:48

on ‎20-10-2016 19:48

Certainly makes sense to move networks if you can get a better signal.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎20-10-2016 21:05

on ‎20-10-2016 21:05

I would be moving networks as soon as possible. There is nothing more frustrating than a weak signal and certainly if there are no mast issues.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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