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Warranty

manfa09
Level 1: Joiner
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on ‎24-04-2024 17:56

on ‎24-04-2024 17:56

I would like to know if my phone is still under warranty and if I can get my phone repaired/replaced for free

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jonsie
Level 94: Supreme
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on ‎24-04-2024 18:01

on ‎24-04-2024 18:01

More info needed

Make/model of phone

How long have you had it?

Have you had it since new?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎24-04-2024 19:32

on ‎24-04-2024 19:32

@manfa09 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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on ‎24-04-2024 19:35

on ‎24-04-2024 19:35

@manfa09 

 

Would be quicker and easier to contact the manufacturer of the phone and ask them, and they can tell you and if need be repaired.. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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